AlphaCars & Motorcycles dealership customer reviews

363 Reviews

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Usmaan Farooqui 22 Feb 2022

Thanks so much to Darrell and the entire team at AlphaCars for making this a wonderful purchasing experience. The process was smooth from the initial visit to final delivery of my RE Interceptor 650. The team remained in constant contact and kept me updated throughout. Darrell in particular was extr...emely helpful clarifying the different aspects of my new motorcycle. They also arranged delivery and the bike came, ready to ride, and polished :) Show more

5 rate

Ike Sway 19 Feb 2022

These folks perform excellent work on my Jeep. Knowledgeable, friendly and prompt service.

5 rate

Andrew McFaul 23 Dec 2021

Purchased a Range Rover Velar from AlphaCars. Very honest, professional & punctual. They shipped the car to Wyoming without any issues. I would definitely do business again with them!! Andy & Stormy in WYO

5 rate

Keith Mitchell 15 Dec 2021

AlphaCars is absolutely great. Laid-back, kind, considerate professionals. They have a great credit office and informed salespeople. I had a wonderful experience, which was 100% trouble-free and all pleasant. I cannot recommend them enough. They are mature professionals. They are a valuable Royal En...field dealer for New England, as well! It was a Super good experience. Thanks everyone there. Show more

5 rate

Frank Mann 06 Nov 2021

I finally bought my dream bike, a 2021 Ural Gear-Up (Ghost), it’s beautiful. EVERYONE that works at AlphaCars & Motorcycles was very helpful, friendly and professional. My salesperson Darrell even came in on his day off to make sure I was well taken care of. This is by far the best dealership I’...ve ever been in. It has great inventory, a beautiful layout, and an amazing staff. Thank you so much AlphaCars, I plan on coming back soon. Show more

5 rate

Alex Jordan 30 Oct 2021

In servicing a couple of our vehicles, AlphaCars has shown an incredible level of professionalism, responsiveness to communications, and fast turnaround. Somehow they pair this -- and the beautiful real estate they occupy -- with competitive pricing. I feel lucky this shop is in our town!

5 rate

Craig Stine 20 Oct 2021

Brought My Mercedes Benz S550,(which I purchased at Alpha Cars one year ago!) for a routine oil change. Jacob greeted me on time, checked me in, and told me I could wait in one of several comfortable customer waiting areas. As they were checking oil ,fluids, etc. the tech noticed a very small leak ...in a cooling hose, which required my car to be left overnight, for driving safety reasons, as they awaited the arrival of part the next morning. They were kind enough to give me a ride home. My car was ready by noon the following day, as promised. I was concerned about a message that kept popping up on the car's message center, later that evening, and the following morning called Jacob who told me to bring car back to them . They meticulously rectified the minor issue, and I was on my way! My point with this lengthy review, is that these folks are THE BEST! Jacob was extremely polite, professional, ....a top drawer service manager!! Everyone in this service department has been extraordinarily professional, polite and friendly! These folks take the time, and they really know their business!! You will never be sorry you came to Alpha Cars! :) Show more

5 rate

Fred Anderson 13 Oct 2021

AlphaCaars & Motorcycles is a first class firm. I visited the dealership looking for a used Ural with sidecar. Met with Darrell Faulkenberry of the sales team and found him to be very professional, knowledgeable, and anxious to please. He showed me the bike I eventually purchased and gave me a co...mplete rundown on how to operate and enjoy the Ural. The entire team a Alpha was responsive and helpful. Darrell went out of his way to make sure the bike was fully prepared for delivery and had it ready on the date promised. This is a firm every car or motorcycle buyer should use! Show more

5 rate

Joshua Erb 13 Oct 2021

I’ve been servicing my cars with Alpha Cars in Boxborough for several years and have 100% trust in their knowledge and professionalism. Jacob is great to work with and is very responsive and keeps me in the look throughout the process. I highly recommend using Alpha for all of your service needs.... (In addition to purchasing high quality cars with them as well). Show more

5 rate

Steve Z 02 Oct 2021

I drove through 3 states and an hour and a half ferry ride to pick up my new 21 Enfield Interceptor. Price was $2000. lower than a local dealer’s USED Intercept or! Service was professional, thorough, quick, and friendly. Staff loaded bike on my trailer, refused tip and went over every detail wi...th me and my wife. Documents were neatly provided for my state of NY. Price was exactly as agreed by prior phone calls. Easy registration back home. Only glitch was missing owner’s manual. Handshake promise to send a copy was honored without any reminders. I may never buy another bike again (senior citizen) but I will surely recommend Alpha to all friends and family. Show more

5 rate

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