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How Are We Doing?

Our customers come from around the country to shop with us in order to find the best examples of used classic and recent-model year cars and motorcycles. What is it like to shop with us? Here you will find stories and examples from AlphaCars & Motorcycles customers.

We encourage you to take some time to look around and hope you will consider leaving a review of your own one day.

Customer Lobby
Showing 5-star reviews / Show all reviews
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Dana DeTato 26 Apr 2017
The team there excellent! I've been after a Ural since the late 90's and they helped me through everything to finally make that happen! Now the weather is starting to break and back mountain roads and now TRAILs are starting to call! Thanks guys!!! Can't say enough good things and everyone I talk to... I send your way and I'm a few states away!!! Show more
5 rate
Matt Durkin 26 Apr 2017
I have always enjoyed looking at AlphaCars website to see what new and interesting cars they have in inventory. The other day a 5 Series BMW caught my eye, so I stopped in to "just take a quick look". The moment I walked through the door I knew I was in a special place where they appreciated good ca...rs as much as I did. The show rooms are tastefully decorated with automotive memorabilia and you feel like you have crossed the pond and are in Europe. After a while I met Fernando and Olga. We started talking cars, not just specifications of the cars but talking about cars. There is a real passion for what they do. They not only know about the cars they are selling but are part of the car community and culture. After a very pleasant discussion I decided to buy the BMW. The process was smooth and easy. They did all of the running to the registry, got the car inspected and delivered the 2013 BMW looking like it just came out of the factory. AlphaCars is a real find. I will be going back there again and again. Show more
5 rate
Dan Trish Kooken 26 Apr 2017
Dmitry and his son were wonderful to meet and chat with. It's not your typical car buying experience. If you look at his website the blue and grey BMW 328i M-Sport Hardtop Convertible is in one of the shots. That is the car I'd been looking for and we made the purchase quickly. We were treated very ...well and I can't say enough about their attention to detail and enthusiasm for their inventory and service capabilities. I've recommended them to others and hope to work with them in the future. Show more
5 rate
Brett Smith 26 Apr 2017
Dmitry, Olga and the rest of the AlphaCars team were incredibly knowledgeable and helpful during my recent purchase of a C63 AMG. Thanks to their no-pressure approach and extensive knowledge of the vehicles they sell this was by far the most pleasant car purchase I've ever had. I look forward to dea...ling with them in the future and can't recommend them enough. If you live in or near Boston and are in the market for a pre-owned vehicle it is well worth the short ride down route 2 to Boxborough. Their web presence is top notch too! Show more
5 rate
TLA 26 Apr 2017
No detail left uncovered. Small business that deserves your business.
5 rate
Happy MB cC300 owners 26 Apr 2017
My wife and I had a great experience at AlphaCars, they have excellent selection of high quality vehicles at reasonable prices.
5 rate
Al D. 26 Apr 2017
Was looking for a first car for my daughter and bumped into a convertable VW online. She like the pics so much that we drove well over an hour to go see it at Alpha.. I was expecting to wind up at some main st. used car lot that has credit for anyone, so boy was I surprised.. This place is awesome! ...I was like a kid in a candy store.. The dealership is gorgeous and loaded with cool and very unique inventory.. All that was great but the experience they created was incredible! Everyone there was awesome, and Marian made the transaction go smooth as silk, but I need to tip my hat to Fernando.. He went so far out of his way to make this special time exceptional for my daughter.. Far and away the most fun I have had buying a car; ever! So glad we found them, even more for a great experience then the great car we got.. We will be back even at 1.5hrs away.. (BTW I very rarely ever write reviews, but it was that good!) Show more
5 rate
I. Soler 26 Apr 2017
For the last couple of year I had been thinking about buying a Ural Motorcycle. All I had read about this unusual but very fun vehicles led me to believe it was a perfect way to enjoy the outdoors where I live, both on-road and off-road. While shopping for a Ural I had call a couple of different dea...lers, one in Texas and another one in California, but in both occasions the sales people seem to be more interested in selling me something right away than helping me with my concerns. I should mention that I live in the island of Hawaii, therefore any purchase of a vehicle in the mainland tends to be a lengthy and a considerably more expensive process. It was not until I found Ural Motorcycles of New England (A.K.A. AlphaCars) and Dmitry Bykhovsky, its owner, that I found a true partner in the buying process. Sure, Dmitry, like any other dealership owner, might have wanted my money, but the big difference was that he was willing to work for it. Not only he listened to my concerns and expectations and gave me prompt answers, even when those answers were not readily available and he had to research them first, but he was able to find me the closest possible thing to the motorcycle I was looking for, in a practically new condition, at a considerably reduced price, which, after transportation expenses, still translated in considerable savings. I also should add that Dmitry, his charming wife Olga, and the rest of the AlphaCars family were there for me not only throughout the sales process, but also during the post sales and even now. Every time I have a question about the motorcycle, whether is about accessories, parts or maintenance, Dmitry's and his team's answers will come promptly within less than 24 hours. Always genuine and always helpful. This is worth a lot to me because although I am not a mechanic, Ural motorcycles lend themselves nicely to do it yourself maintenance. Goes without saying, that i would absolutely recommend Ural Motorcycles or New England and AlphaCars to anybody looking to buy a vehicle from them. I am actually completely sure that I, myself, will deal again with them when the need arises, because regardless of the great distance that separates us, they have proved to me that their focus is in the right place, and everyday I take my Ural motorcycle out for a ride, which always puts a smile on my face, I am reminded of it. Thank you Dmitry, Olga, Thiago and all the rest. With much aloha. Show more
5 rate
Ken B 26 Apr 2017
Just took delivery of my new Ural Gear-Up. Deliveryman, Chip, was fantastic. Full of advice and info on how to ride my new sidecar outfit. Purchase was pleasant and painless. Brad was a very good salesman (read not pushy). Knowledgeable about the product and its history. Fun guy to talk to. Faciliti...es were immaculate. Didn't go into the shop area, but drove by an open garage door, and it looked clean and organized. Overall I am very happy with the experience. When I want to upgrade to a Ural with all the bells and whistle, I'll be back to AlphaCars/Ural of New England. My advice-- Go buy a Ural!! Show more
5 rate
Tom Franklin 26 Apr 2017
The Cadillac Sport Wagon I bought from you in May is a great car. It runs like a charm and I am delighted. It was worth the four-hour trip from NJ. I would make the trip again to buy a car from you.
5 rate

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