AlphaCars & Motorcycles dealership customer reviews

Frank G. Karlicek 26 Apr 2017

AlphaCars? What can I say...just about the best overall automotive experience of my life. Having owned numerous high-end European vehicles my experience with dealers and repair facilities has run the gamut. New to the Boxborough area I was seeking a service facility for my Saab 9000 and was immediat...ely impressed with how much Dmitry knew about my car, despite the fact that AlphaCars does not handle them. After noticing some very attractive cars for sale, I purchased my first Mercedes and was again very impressed with the entire process, from their technical knowledge through completion of the transaction. So much so, that I purchased a second vehicle three months later. Post sales customer support is where many organizations fail, but again, AlphaCars exceeds expectations. Their service organization offers technical competence and efficiency at a competitive price. In the final analysis, I think their well-earned company motto says it best. “Expect to be Impressed! Show more

5 rate

Gary Riley 26 Apr 2017

A few years ago I wanted to sell and replace an '89 560 SL, so I stopped in at AlphaCars and talked with Dmitry. I was looking for and found expert knowledge, many contacts in the industry, and a selection of high quality, low mileage, superb condition vehicles. Additionally, I was also looking for ...a willingness to find and service that special vehicle if it was not already available at that time. Dmitry, Olga and their staff at AlphaCars nicely filled these needs. After that, I became a repeat satisfied customer purchasing a BMW and a couple of Mercedes-Benz. The AlphaCars experience is unique and without question I recommend a visit to AlphaCars to talk with Dmitry and his team and checkout some fine automobiles...also, be sure to add the AlphaCars Website to your 'favorites' and visit it frequently to look for your special vehicle! Show more

5 rate

Tadeusz Bosowski 26 Apr 2017

On February 5, 2010 I bought a 09 Kawasaki Vulcan from AlphaCars, I am just writing to thank you and say that I've been very impressed doing business with you. Special thank you to Olga Bykhovsky for helping me with getting good deal on shipping. You guys rock EBay business with you is very apprecia...ted, and recommended. When my motorcycle arrived to Chicago IL I was very surprised that it looked better then on the pictures, also I would like to thank Dmitry Bykhovsky for taking the time to make a webcam video of my motorcycle. Once again thank you for the excellent purchase and service. Show more

5 rate

James G. 26 Apr 2017

In August of 2010, after doing a web search for many months, I bought a 2005 BMW X-5 from AlphaCars. Dmitry Bykhovsky is the General Manager of AlphaCars and was simply great to deal with as he went out of his way to research and give factual answers to my questions. He has a great attitude and is v...ery knowledgeable - his followup is the best! And Dmitry has a great team in Olga, Julia & Thiago, the Service Manager. They went out of their way to make me feel as I was their only customer - a great team makes a great company! AlphaCars only buys top quality cars & they inspect all cars they purchase and if they find any hidden problems, they send them back. I saw a Lexus RX at AlphaCars that my wife might be interested in and Dmitry said he wouldn't sell that RX because his incoming inspection found that it had been involved in an undocumented accident - and Dmitry sent it back! How's that for quality control? AlphaCars is a top quality dealership and I recommend them for for all web shoppers and walk in customers. Show more

5 rate

Robert Stemple 26 Apr 2017

From the very first moment I saw my 2002 BMW 540i Sport I knew this was the car I'd been waiting to buy from Dmitry. I am extremely pleased with my decision to purchase the car from AlphaCars. I have always found my past buying experiences at other dealerships very stressful. This time however, the ...experience was surprisingly enjoyable! The negotiations went well for both Dmitry and me. I feel it was a win-win outcome for us both. Not only was he helpful with my purchase, but also very helpful in selling my old BMW. I have had the car for over a month now and actually enjoy my daily commute to Boston. The service I received after the purchase went above and beyond what was required. Those who choose to purchase their vehicle at AlphaCars will experience their motto,"Expect to be Impressed". Show more

5 rate

Dana DeTato 26 Apr 2017

The team there excellent! I've been after a Ural since the late 90's and they helped me through everything to finally make that happen! Now the weather is starting to break and back mountain roads and now TRAILs are starting to call! Thanks guys!!! Can't say enough good things and everyone I talk to... I send your way and I'm a few states away!!! Show more

5 rate

Matt Durkin 26 Apr 2017

I have always enjoyed looking at AlphaCars website to see what new and interesting cars they have in inventory. The other day a 5 Series BMW caught my eye, so I stopped in to "just take a quick look". The moment I walked through the door I knew I was in a special place where they appreciated good ca...rs as much as I did. The show rooms are tastefully decorated with automotive memorabilia and you feel like you have crossed the pond and are in Europe. After a while I met Fernando and Olga. We started talking cars, not just specifications of the cars but talking about cars. There is a real passion for what they do. They not only know about the cars they are selling but are part of the car community and culture. After a very pleasant discussion I decided to buy the BMW. The process was smooth and easy. They did all of the running to the registry, got the car inspected and delivered the 2013 BMW looking like it just came out of the factory. AlphaCars is a real find. I will be going back there again and again. Show more

5 rate

Dan Trish Kooken 26 Apr 2017

Dmitry and his son were wonderful to meet and chat with. It's not your typical car buying experience. If you look at his website the blue and grey BMW 328i M-Sport Hardtop Convertible is in one of the shots. That is the car I'd been looking for and we made the purchase quickly. We were treated very ...well and I can't say enough about their attention to detail and enthusiasm for their inventory and service capabilities. I've recommended them to others and hope to work with them in the future. Show more

5 rate

Brett Smith 26 Apr 2017

Dmitry, Olga and the rest of the AlphaCars team were incredibly knowledgeable and helpful during my recent purchase of a C63 AMG. Thanks to their no-pressure approach and extensive knowledge of the vehicles they sell this was by far the most pleasant car purchase I've ever had. I look forward to dea...ling with them in the future and can't recommend them enough. If you live in or near Boston and are in the market for a pre-owned vehicle it is well worth the short ride down route 2 to Boxborough. Their web presence is top notch too! Show more

5 rate

TLA 26 Apr 2017

No detail left uncovered. Small business that deserves your business.

5 rate

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