AlphaCars & Motorcycles dealership customer reviews

Tim Robinson 07 Jul 2017

This is a dealership with class. Dimitri is a guy you can trust. Thiago, Darryl, Olga and Marian are nice and easy to deal with. I would definitely recommend this dealership. The cars they sell are in excellent cosmetic and mechanical condition. Personalized service and they care about you and your... car. Excellent customer service and no high pressure sales. Show more

5 rate

Shawn Burke 08 Jun 2017

Automobiles/Motorcycles are a huge passion of mine, and I go through 5+ vehicles a year. Finding a reputable dealer that you can trust, and delivers on promises is harder than it sounds. My family is big on spending money locally, and we tried giving our local Ural dealer our business. We couldn't g...et them to return our calls, so we started researching where else to shop. So many glowing positive reports for Ural of New England were scattered all over the web. I was skeptical, how could there be such a place?! Intial contact was made over the phone, and Dmitry (Owner-How rare is that?) took the call. He went over every single question I had, and asked some of his own to determine what would suite my needs. From this point forward, I knew this was the right place to purchase from. The unit I was initally interested in, ended up selling quickly and they didn't have what I wanted in stock. With the 2017 models coming out in a few months, ordering another 2016 wouldn't be an option at this point. So it was either wait a few months for the 2017s, or purchase something I didn't want. Dmitry went way out of his way, and found an unused demo unit Ural had as a display bike. We put together an unbeatable deal, and he sent his crew to pick the bike up out of state, then to bring it back to his dealer to go over it, and install the accessories I wanted. Shortly after it was on it's way to my family. The communication throughout the whole process was beyond seamless. Dmitry and his staff were either an email or phone call away, and promptly respond. Customer service here is honestly the best in the business. If you're even remotely considering a purchase here, reach out and give them a shot. You will not be disappointed! They have all our future business. Show more

5 rate

Tags:

Ural Sidecar Motorcycle

Robert Dietrich 26 Apr 2017

This is my second car that I have bought from AlphaCars. My compliments to the entire staff there as the transaction was the easiest and the most pleasant. I love my Mercedes and AlphaCars puts the customer first. Their attention to detail is outstanding - thank you!

5 rate

David Werlin 26 Apr 2017

Having interacted with a variety of luxury automobile dealerships over the past 25 years, I can say without hesitation that AlphaCars is by far the best I have found. Management’s extensive knowledge, attention to detail, and unmistakable pride and passion place them in a class by themselves.Since... discovering them by chance through a newspaper advertisement five years ago, we have purchased, and have had serviced, all of our family and business vehicles (4 so far!). We give Dmitry, Olga, Tony and the entire AlphaCars staff our highest recommendation. Show more

5 rate

Leonid Kuznetsov 26 Apr 2017

I've been drivng for 25 years - a BMW for the last 7. All my three BMWs have been purchased from AlphaCars and I couldn't be happier. I appreciate that they offer a broad choice of vehicles and that the selection keeps changing frequently. Dmitry will also look for specific cars if you tell him what... you want. Show more

5 rate

Frank G. Karlicek 26 Apr 2017

AlphaCars? What can I say...just about the best overall automotive experience of my life. Having owned numerous high-end European vehicles my experience with dealers and repair facilities has run the gamut. New to the Boxborough area I was seeking a service facility for my Saab 9000 and was immediat...ely impressed with how much Dmitry knew about my car, despite the fact that AlphaCars does not handle them. After noticing some very attractive cars for sale, I purchased my first Mercedes and was again very impressed with the entire process, from their technical knowledge through completion of the transaction. So much so, that I purchased a second vehicle three months later. Post sales customer support is where many organizations fail, but again, AlphaCars exceeds expectations. Their service organization offers technical competence and efficiency at a competitive price. In the final analysis, I think their well-earned company motto says it best. “Expect to be Impressed! Show more

5 rate

Gary Riley 26 Apr 2017

A few years ago I wanted to sell and replace an '89 560 SL, so I stopped in at AlphaCars and talked with Dmitry. I was looking for and found expert knowledge, many contacts in the industry, and a selection of high quality, low mileage, superb condition vehicles. Additionally, I was also looking for ...a willingness to find and service that special vehicle if it was not already available at that time. Dmitry, Olga and their staff at AlphaCars nicely filled these needs. After that, I became a repeat satisfied customer purchasing a BMW and a couple of Mercedes-Benz. The AlphaCars experience is unique and without question I recommend a visit to AlphaCars to talk with Dmitry and his team and checkout some fine automobiles...also, be sure to add the AlphaCars Website to your 'favorites' and visit it frequently to look for your special vehicle! Show more

5 rate

Tadeusz Bosowski 26 Apr 2017

On February 5, 2010 I bought a 09 Kawasaki Vulcan from AlphaCars, I am just writing to thank you and say that I've been very impressed doing business with you. Special thank you to Olga Bykhovsky for helping me with getting good deal on shipping. You guys rock EBay business with you is very apprecia...ted, and recommended. When my motorcycle arrived to Chicago IL I was very surprised that it looked better then on the pictures, also I would like to thank Dmitry Bykhovsky for taking the time to make a webcam video of my motorcycle. Once again thank you for the excellent purchase and service. Show more

5 rate

James G. 26 Apr 2017

In August of 2010, after doing a web search for many months, I bought a 2005 BMW X-5 from AlphaCars. Dmitry Bykhovsky is the General Manager of AlphaCars and was simply great to deal with as he went out of his way to research and give factual answers to my questions. He has a great attitude and is v...ery knowledgeable - his followup is the best! And Dmitry has a great team in Olga, Julia & Thiago, the Service Manager. They went out of their way to make me feel as I was their only customer - a great team makes a great company! AlphaCars only buys top quality cars & they inspect all cars they purchase and if they find any hidden problems, they send them back. I saw a Lexus RX at AlphaCars that my wife might be interested in and Dmitry said he wouldn't sell that RX because his incoming inspection found that it had been involved in an undocumented accident - and Dmitry sent it back! How's that for quality control? AlphaCars is a top quality dealership and I recommend them for for all web shoppers and walk in customers. Show more

5 rate

Robert Stemple 26 Apr 2017

From the very first moment I saw my 2002 BMW 540i Sport I knew this was the car I'd been waiting to buy from Dmitry. I am extremely pleased with my decision to purchase the car from AlphaCars. I have always found my past buying experiences at other dealerships very stressful. This time however, the ...experience was surprisingly enjoyable! The negotiations went well for both Dmitry and me. I feel it was a win-win outcome for us both. Not only was he helpful with my purchase, but also very helpful in selling my old BMW. I have had the car for over a month now and actually enjoy my daily commute to Boston. The service I received after the purchase went above and beyond what was required. Those who choose to purchase their vehicle at AlphaCars will experience their motto,"Expect to be Impressed". Show more

5 rate

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