AlphaCars & Motorcycles dealership customer reviews

Melissa Fox 21 Jul 2020

We contacted Thiago at Alpha Cars in our search for a new car for our son. He was extremely knowledgeable when it came to different types of cars. He was amazing at getting back to us and suggesting different options. We appreciate all of the information he provided us and would definitely purcha...se a car from them in the future. Show more

5 rate

Adalberto Garcia 17 Jul 2020

Great and professional customer service. Thiago took the time to make me feel like a valued customer and I enjoyed connecting on a possible vehicle. Although I went with a different option, best service I’ve ever had.

5 rate

F. Sung 17 Jul 2020

Thiago is very Professional, great service, nice dealership! I drove 200+ miles back & forth (400+ 8 hrs trip) Dr Mayhem in a trailer! I chose AlphaCars over many other dealerships in NJ/NY area for their outstanding costumer service!

5 rate

Dreadbeard Thirteen 14 Jul 2020

I had a great customer experience, and Thiago made an outstanding brand ambassador.

5 rate

A Google User 12 Jul 2020

I needed to have the intake valves cleaned on my 2016 BMW 228i, which has direct fuel injection requiring an exotic walnut-shell media blasting process that not every shop can do. The dealer wanted way too much money for the job, and another trusted shop is a long way from home. Checking AlphaCars...' website, they offer the exact cleaning process, and when I inquired about price, AlphaCars came in the fairest of all. Well, the level of communication with me from both Dmitry, the owner, and Jacob, the service manager, was the best I have ever experienced by far. The job was also scheduled for just a few days ahead, which neither of the other shops could match. It's impossible to see the work done, because I would have to take off the intake manifold to see it, which is half the job, but I know they did it right, because the performance of the car was noticeably better right out of their parking lot! Fair price, attention to both customer service and quality work, availability, and convenient location away from urban traffic make this my new go-to shop for all my service needs. Show more

5 rate

Dean Thornblad 12 Jul 2020

I needed to have the intake valves cleaned on my 2016 BMW 228i, which has direct fuel injection requiring an exotic walnut-shell media blasting process that not every shop can do. The dealer wanted way too much money for the job, and another trusted shop is a long way from home. Checking AlphaCars...' website, they offer the exact cleaning process, and when I inquired about price, AlphaCars came in the fairest of all. Well, the level of communication with me from both Dmitry, the owner, and Jacob, the service manager, was the best I have ever experienced by far. The job was also scheduled for just a few days ahead, which neither of the other shops could match. It's impossible to see the work done, because I would have to take off the intake manifold to see it, which is half the job, but I know they did it right, because the performance of the car was noticeably better right out of their parking lot! Fair price, attention to both customer service and quality work, availability, and convenient location away from urban traffic make this my new go-to shop for all my service needs. Show more

5 rate

aaron oster 10 Jul 2020

Incredible Service. I visited Thiago and the team at Alpha Cars to look at a 2020 Royal Enfield. The space was immaculate and really beautiful. I'd been doing research about these bikes and Thiago & Dimitri were the only ones with the passion and hospitality to make their dealership the place I'l...l buy my bike. Everyone I spoke to on the phone, Ben, Dimitri, Thiago were helpful, kind, informed and interested in helping me make the best decision possible. I'd highly recommend AlphaCars to anyone in the market for anything they sell! Thanks again Team AC. See you soon Show more

5 rate

SJ 08 Jul 2020

I recently bought a Royal Enfield Continental GT motorcyle from Alpha Cars. Ben Griffin was very friendly, informative and helped me throughout the process and made it all a wonderful experience. Marian Rivers in the office was very helpful as well. Ben kept to his promises and exceeded my expectati...ons around purchasing a vehicle. Thanks Ben and Marian!! Take care. Show more

5 rate

A Google User 06 Jul 2020

I just purchased a vehicle from AlphaCars, initially we could not come to an agreement on my trade-in but were not far off. However, I had another appointment to see another vehicle and left. What impressed me with them is their attention to detail. When I got there I was given a history lesson f...rom Thiago about their business, his employment and a tour of the entire building, including service areas etc. before I saw the vehicle I was purchasing. It also took 45 minutes to an hour to check out my vehicle. It took the other dealership 15 minutes and their offer was higher than Alpha. However, I did not like the vehicle. I emailed Thiago my price for the trade-in and we came to an agreement. I thought how meticulous they were going over my vehicle they have to be the same going over the vehicles they have for sale. I could not find even a "Knick on the vehicle I purchased never mind a scratch. I am very satisfied with the purchase and even though I live about an hour away I am thinking about having all the services done by them. Also, I was pre-approved for financing but Marian found a rate much lower even though I had superior credit scores, in addition to doing all the paperwork I needed to register the vehicle in RI. You will not be dissatisfied with this organization and especially the people who work there Show more

5 rate

Pearl Parker 06 Jul 2020

I just purchased a vehicle from AlphaCars, initially we could not come to an agreement on my trade-in but were not far off. However, I had another appointment to see another vehicle and left. What impressed me with them is their attention to detail. When I got there I was given a history lesson f...rom Thiago about their business, his employment and a tour of the entire building, including service areas etc. before I saw the vehicle I was purchasing. It also took 45 minutes to an hour to check out my vehicle. It took the other dealership 15 minutes and their offer was higher than Alpha. However, I did not like the vehicle. I emailed Thiago my price for the trade-in and we came to an agreement. I thought how meticulous they were going over my vehicle they have to be the same going over the vehicles they have for sale. I could not find even a "Knick on the vehicle I purchased never mind a scratch. I am very satisfied with the purchase and even though I live about an hour away I am thinking about having all the services done by them. Also, I was pre-approved for financing but Marian found a rate much lower even though I had superior credit scores, in addition to doing all the paperwork I needed to register the vehicle in RI. You will not be dissatisfied with this organization and especially the people who work there Show more

5 rate

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